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link-simplevCon Adapter Development Guide

A comprehensive guide for building adapters that convert conversation data from various systems into the standardized vCon format using the vCon Python library.

Table of Contents

Introduction to vCon Adapters

vCon adapters are specialized components that transform conversation data from various sources (call centers, chat systems, video conferencing platforms, etc.) into the standardized vCon format. This enables interoperability between different conversation systems and provides a unified way to store, analyze, and exchange conversation data.

What vCon Adapters Do

  • Extract conversation data from source systems

  • Transform data into vCon-compliant structures

  • Validate the resulting vCon objects

  • Export vCons for storage or further processing

Common Use Cases

  • Call Center Integration: Convert PBX call records to vCons

  • Chat Platform Export: Transform Slack/Teams conversations

  • Video Conference Processing: Convert Zoom/WebEx recordings

  • Email Threading: Convert email chains to conversation format

  • Social Media Monitoring: Transform social interactions

Adapter Architecture

Basic Adapter Structure

Modular Design Pattern

Getting Started

Installation and Setup

Simple Adapter Example

Core Adapter Components

1. Data Extractors

2. Party Mappers

3. Dialog Processors

Data Mapping Strategies

1. Configuration-Driven Mapping

2. Schema-Based Transformation

Media Handling

1. Audio Processing

2. Video Processing

Best Practices

1. Error Handling and Resilience

2. Performance Optimization

3. Logging and Monitoring

Testing Your Adapter

1. Unit Testing Framework

2. Property-Based Testing

Common Patterns

1. Multi-Source Adapter

2. Streaming Adapter

3. Incremental Adapter

Troubleshooting

Common Issues and Solutions

1. Invalid vCon Generation

Problem: Generated vCons fail validation

Solutions:

2. Memory Issues with Large Conversations

Problem: Large conversations cause memory issues

Solutions:

3. Character Encoding Issues

Problem: Non-UTF-8 characters in source data

Solutions:

Testing and Validation Tools


This guide provides a comprehensive foundation for building robust vCon adapters. The patterns and examples can be adapted for specific use cases and source systems while maintaining compliance with the vCon specification.

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